Terms for Patients

These Terms for Patients describe how a patient may access and use NeuroTrace after receiving an invitation from a clinician. NeuroTrace supports assigned speech-recording workflows and protected automated processing for clinician review.

Your clinician or care organization may provide additional information about why an assessment was assigned, whether participation is optional, how it relates to your care, and which local policies apply. Those care-specific arrangements are separate from these product terms.

Patients cannot create their own NeuroTrace accounts. A verified clinician creates the patient relationship and sends a private, time-limited invitation to the intended email address. The clinician may optionally supply your first name, surname, and date of birth for identification; you can review and correct those shared details during activation and later from your profile.

An optional internal reference may be stored for the owning clinician but is not shown in your account. Names, date of birth, and the internal reference are not sent into automated speech recognition, model prompts, scoring, result artifacts, notifications, or invitation email.

You must use accurate information, choose a secure password, keep invitation and login credentials private, and promptly tell your clinician if you believe another person has accessed your account. Do not share an invitation or allow another person to complete an assigned task in your name.

Your clinician selects the assessment task, supplies the instructions, and may provide an informational due date. You cannot change the assigned task from your patient account.

Complete the task honestly and follow the displayed administration instructions. Tell your clinician about interruptions, accessibility needs, hearing or language factors, technical problems, or other conditions that could affect the recording.

NeuroTrace accepts an audio recording only through an active assignment. You may review the recording before final submission when the interface offers a preview.

Final submission binds the audio to one numbered attempt and starts private background processing. A submitted attempt cannot be silently overwritten. If another recording is appropriate, your clinician must request a new attempt and the earlier submission remains preserved.

After submission, NeuroTrace may perform local automated speech recognition and the production workflow assigned by your clinician. The recording, transcript, processing state, and technical result remain tied to the patient, clinician, assignment, and attempt.

You may stream your own submitted attempt through the protected patient workflow. The verified clinician who owns the assignment may privately stream the recording and review generated technical output. Other patients and unrelated clinicians are not authorized to access it through the implemented product.

NeuroTrace does not provide patients with automated transcripts, scores, interpretations, or assessment results. Generated output is restricted to the owning verified clinician for qualified review.

Automated output is not a diagnosis, prognosis, screening conclusion, or substitute for professional judgment. Your clinician is responsible for deciding whether and how any information is interpreted or communicated in the context of your care.

Use NeuroTrace only for the assessment activity made available to your account. You must not attempt to access another person’s account, assignment, recording, or result; bypass authorization; disrupt the service; introduce malicious code; or use automated tools to extract protected content.

Assessment stimuli, instructions, recordings, and other protected materials may be confidential or subject to intellectual-property restrictions. Do not copy, download, publish, sell, or share protected content unless the responsible rights holder has expressly authorized it.

NeuroTrace may be unavailable during maintenance, security response, dependency failure, or circumstances outside reasonable operational control. If a technical problem prevents completion, preserve any safe error information and contact your clinician rather than repeatedly submitting.

You may stop using your patient account and ask the responsible clinician or care organization about withdrawing an open assignment or deactivating access. Withdrawal may not require deletion of previously submitted records when retention is permitted or required under the policies and obligations that apply to your care.

Access may be limited or suspended to protect patients, assessment materials, system security, or the integrity of the service. The responsible clinician or care organization may also end the care relationship or withdraw an open recording request under the implemented workflow.

Material changes to these terms should be published with a new version and effective date. Changes do not alter an already submitted recording or silently create a new consent record.

Final legally binding terms must identify the service operator, applicable law, dispute process, liability allocation, and official contact channel. Until those clauses are approved and this page receives an effective date, this document remains a product-aligned review draft.